[March 31, 2020]

LBN Originally Published: April 30, 2019
LBN Revised March 31, 2020: The End of Support date is changed from  August 31, 2020 to October 31, 2020.

TIBCO is officially ending support for 3.0.0, 3.0.1, 3.0.2 and 3.1.0 releases of Fulfillment Catalog Software. This action will take effect on October 31, 2020.  

The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site  (http://edelivery.tibco.com) for the most recent release when planning your upgrade.

During the next 16 months, Support will answer product questions, but enhancements, service pack releases and hotfixes will not be provided.   

Service Requests on on the above releases of TIBCO Fulfillment Catalog Software will no longer be accepted after  October 31, 2020. Service Requests under investigation for the releases being retired will be closed as of the retirement date,  October 31, 2020.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this Retirement Notice.

Support Policy for TIBCO Fulfillment Catalog Software 3.0.0, 3.0.1, 3.0.2 and 3.1.0

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