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Article ID: KB0106907
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Updated On:
Description
March 21, 2023.
TIBCO hereby announces that it will end support for the following product version(s), as of 11:59 pm Pacific Time on March 31, 2024.
TIBCO Fulfillment Order Management 4.x (4.0.0, 4.0.1 & 4.0.2)
The purpose of this notification is to officially communicate this retirement and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
During next 12 months, Support will answer product questions, however, product updates (including security updates) will not be provided. After the retirement date has been reached, new cases reported against the retired release(s) will no longer be accepted and existing cases under investigation will be closed.
Available hot fixes and knowledge base articles will continue to be available to all customers with product maintenance beyond the retirement date.
For inquiries regarding purchasing Extended Support for the release(s) being retired, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO Fulfillment Order Management 4.x
Additional Information
For more information about the extended support policy, please refer to TIBCO® Extended Support Program