Support Policy for TIBCO Hawk Container Edition 1.0.0

Support Policy for TIBCO Hawk Container Edition 1.0.0

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Article ID: KB0107083

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Updated On:

Products Versions
TIBCO Hawk - Container Edition 1.0.0

Description

TIBCO is officially ending support for release 1.0.0 of TIBCO Hawk - Container Edition. This action will take effect on September 30, 2022.

The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Software Product eDelivery Site (https://edelivery.tibco.com/) for the most recent release when planning your upgrade.

During the next 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Service Requests on 1.0.0 will no longer be accepted after September 30, 2022.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hotfixes will continue to be available from the TIBCO Product Support portal to all customers beyond the retirement date.

For inquiries regarding purchasing Extended Support for TIBCO Hawk - Container Edition 1.0.0, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com). Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

Support Policy for TIBCO Hawk Container Edition 1.0.0