Support Policy for TIBCO LogLogic Visual Analytics 2.0.0 and 2.1.0
Article ID: KB0107207
Updated On:
| Products | Versions |
|---|---|
| TIBCO LogLogic Visual Analytics | 2.0.0, 2.1.0 |
Description
December 6, 2019
TIBCO is officially ending support for release 2.0.0 and 2.1.0 of TIBCO LogLogic Visual Analytics.
This action will take effect on December 31, 2020.
The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade.
TIBCO is officially ending support for release 2.0.0 and 2.1.0 of TIBCO LogLogic Visual Analytics.
This action will take effect on December 31, 2020.
The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided.
Service Requests on 2.0.0 and 2.1.0 will no longer be accepted after December 31, 2020. Service Requests under investigation for the releases being retired will be closed as of the retirement date, December 31, 2020.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web, and available hot fixes will continue to be available to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO LogLogic Visual Analytics 2.0.0 and 2.1.0
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