Support Policy for TIBCO MDM 9.0.0

Support Policy for TIBCO MDM 9.0.0

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Article ID: KB0107238

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Updated On:

Products Versions
TIBCO MDM -

Description

[Aug 31, 2019]

TIBCO is officially ending support for TIBCO MDM 9.0.0. This action will take effect on Aug 31, 2020.  

The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site  (http://edelivery.tibco.com) for the most recent release when planning your upgrade.

During the next 12 months, Support will answer product questions, but enhancements, service pack releases and hotfixes will not be provided.   

Service Requests on  TIBCO MDM 9.0.0 Software will no longer be accepted after  Aug 31 , 2020. Service Requests under investigation for the releases being retired will be closed as of the retirement date,  Aug 31 , 2020.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this Retirement Notice.

Issue/Introduction

Support Policy for TIBCO MDM 9.0.0

Environment

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