Support Policy for TIBCO MDM 9.0.2, 9.1.0, and 9.1.2 releases
Article ID: KB0106970
Updated On:
| Products | Versions |
|---|---|
| TIBCO MDM | 9.0.2, 9.1.0, 9.1.2 |
Description
[October 22, 2022]
TIBCO is officially ending support for 9.0.2, 9.1.0, and 9.1.2 releases of TIBCO MDM. This action will take effect on September 30, 2023.
The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but enhancements, service pack releases, and hotfixes will not be provided.
Service Requests on TIBCO MDM of the above releases will no longer be accepted after September 30, 2023. Service Requests under investigation for the releases being retired will be closed as of the retirement date, on September 30, 2023. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hotfixes will continue to be available from the TIBCO Product Support web to all customers beyond the retirement date.
For inquiries regarding purchasing Extended Support for the above releases of TIBCO MDM, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).
Please contact TIBCO Support for any clarifications regarding this support policy.
TIBCO is officially ending support for 9.0.2, 9.1.0, and 9.1.2 releases of TIBCO MDM. This action will take effect on September 30, 2023.
The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but enhancements, service pack releases, and hotfixes will not be provided.
Service Requests on TIBCO MDM of the above releases will no longer be accepted after September 30, 2023. Service Requests under investigation for the releases being retired will be closed as of the retirement date, on September 30, 2023. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hotfixes will continue to be available from the TIBCO Product Support web to all customers beyond the retirement date.
For inquiries regarding purchasing Extended Support for the above releases of TIBCO MDM, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO MDM 9.0.2, 9.1.0, and 9.1.2 releases
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