Support Policy for TIBCO Managed File Transfer Command Center/Internet Server 8.3.x
Article ID: KB0106895
Updated On:
| Products | Versions |
|---|---|
| TIBCO Managed File Transfer Command Center | 8.3.x |
Description
April 24, 2023
TIBCO is officially ending support for release 8.3.x of TIBCO Managed File Transfer Command Center/Internet Server. This action will take effect on April 30, 2024. Although the 8.3.x release of these products is already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided.
Service Requests on 8.3.x release will no longer be accepted after April 30, 2024. Service Requests under investigation for the releases being retired will be closed as of the retirement date, April 30, 2024.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hotfixes will continue to be available to all customers beyond the retirement date.
We encourage you to contact your TIBCO account representative with any questions you may have about this notice, and to find out about alternative support options or migration strategies that may be available and applicable to you.
TIBCO is officially ending support for release 8.3.x of TIBCO Managed File Transfer Command Center/Internet Server. This action will take effect on April 30, 2024. Although the 8.3.x release of these products is already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided.
Service Requests on 8.3.x release will no longer be accepted after April 30, 2024. Service Requests under investigation for the releases being retired will be closed as of the retirement date, April 30, 2024.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hotfixes will continue to be available to all customers beyond the retirement date.
We encourage you to contact your TIBCO account representative with any questions you may have about this notice, and to find out about alternative support options or migration strategies that may be available and applicable to you.
Issue/Introduction
Support Policy for TIBCO Managed File Transfer Command Center/Internet Server 8.3.x
Environment
All supported environments
Feedback
Yes
No
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