Support Policy for TIBCO ModelOps Release 1.2 and Prior Versions

Support Policy for TIBCO ModelOps Release 1.2 and Prior Versions

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Article ID: KB0106883

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Updated On:

Products Versions
TIBCO ModelOps 1.2

Description

June 22, 2023

TIBCO is officially ending support for release 1.2 and all prior releases of TIBCO® ModelOps.

This action will take effect on June 30, 2024. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.

Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade. During this period, Support will answer product questions, but enhancements and service pack releases will not be provided.

Service Requests for release 1.2, and all prior releases will no longer be accepted after June 30, 2024. Service Requests under investigation for the releases being retired will be closed as of the retirement date, June 30, 2024. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support website and existing hot fixes will continue to be available from the product Support team to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

TIBCO is officially ending support for ModelOps release 1.2 on June 30, 2024.