Support Policy for TIBCO Patterns - Search release 5.4.0
Article ID: KB0101313
Updated On:
| Products | Versions |
|---|---|
| TIBCO Patterns | 5.4.0 |
Description
[January 15, 2021]
TIBCO is officially ending support for release 5.4.0 of TIBCO Patterns - Search Software. This action will take effect on July 15, 2022.
The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 18 months, Support will answer product questions, but enhancements, service pack releases and hotfixes will not be provided.
Service Requests on the above releases will no longer be accepted after July 15, 2022. Service Requests under investigation for the releases being retired will be closed as of the retirement date, July 15, 2022.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this Retirement Notice.
TIBCO is officially ending support for release 5.4.0 of TIBCO Patterns - Search Software. This action will take effect on July 15, 2022.
The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 18 months, Support will answer product questions, but enhancements, service pack releases and hotfixes will not be provided.
Service Requests on the above releases will no longer be accepted after July 15, 2022. Service Requests under investigation for the releases being retired will be closed as of the retirement date, July 15, 2022.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this Retirement Notice.
Issue/Introduction
Support Policy for TIBCO Patterns - Search release 5.4.0
Environment
ALL
Feedback
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