Support Policy for TIBCO Scribe® Insight 7.9.3 and 7.9.4

Support Policy for TIBCO Scribe® Insight 7.9.3 and 7.9.4

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Article ID: KB0107051

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Updated On:

Products Versions
TIBCO Scribe Insight -

Description

Retirement Notice Revised October 21, 2022:  The End of Support date was changed from December 31, 2021 to November 30, 2022. 

Retirement Notice Originally Published: December 22, 2020

Revised Retirement Notice:

TIBCO hereby announces that it will end support for the following product versions, as of 11:59 pm Pacific Time on November 30, 2022:

  • TIBCO Scribe® Insight 7.9.3
  • TIBCO Scribe® Insight 7.9.4

The purpose of this notification is to officially communicate this retirement and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.

Until the retirement date, Support will answer product questions, however product updates will not be provided. After the retirement date has been reached, new cases reported against the retired releases will no longer be accepted and existing cases under investigation will be closed.

Available hot fixes and knowledge base articles will continue to be available to all customers with product maintenance beyond the retirement date.

Extended Support will not be available for the above versions.

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

Product version retirement notice for TIBCO Scribe® Insight 7.9.3 and 7.9.4