TEA GUI shows blank page when clicking BW product card
Article ID: KB0077745
Updated On:
| Products | Versions |
|---|---|
| TIBCO ActiveMatrix BusinessWorks | 6.5.0 |
Description
TEA GUI shows blank page when clicking BW product card or others like EMS or Hawk. Unregistering BW agent and re-register might not help.
The workaround is to delete <TIBCO_CONFIG_HOME>\tibco\cfgmgmt\tea\data, restart TEA and register BW agents. However the issue could happen again.
The workaround is to delete <TIBCO_CONFIG_HOME>\tibco\cfgmgmt\tea\data, restart TEA and register BW agents. However the issue could happen again.
Issue/Introduction
TEA GUI shows blank page when clicking BW product card or others like EMS or Hawk. Unregistering BW agent and re-register might not help.
Resolution
This happens if one or more bwagents in an agent network have a different version (eg one agent is running 6.5.0 and another is running 6.5.0 hotfix-01). It is required that all the bwagents in the agent network have the same version including hot-fix.
Additional Information
https://docs.tibco.com/pub/activematrix_businessworks/6.5.0/doc/html/GUID-7BAFC98F-AFED-4B85-96EF-EBEDDC334C09.html
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"Using bwagent with TEA" page --> Note: If you register multiple bwagents with a TEA agent, ensure the bwagents are using the same version of TIBCO ActiveMatrix BusinessWorks 6.x.
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"Using bwagent with TEA" page --> Note: If you register multiple bwagents with a TEA agent, ensure the bwagents are using the same version of TIBCO ActiveMatrix BusinessWorks 6.x.
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