Knowledge Article Revised May 13, 2020:
See Resolution section for detail.

Defects have been identified since the release of AMX Platform 3.4.0_hotfix002 that mean if AMX BPM 4.3.0 is configured to use any SSL enabled LDAP connections then these will fail if TIBCO ActiveMatrix(R) Platform 3.4.0_hotfix001 or 3.4.0_hotfix002 are applied.

This issue relates to both TIBCO ActiveMatrix(R) BPM 4.3.0 and TIBCO ActiveMatrix(R) BPM Distribution for TIBCO Silver(R) Fabric 4.3.x.

If AMX Platform 3.4.0 HF 001 or 3.4.0 HF 002 are installed on an AMX BPM 4.3.0 system, the LDAP container fails to establish an SSL enabled LDAP connection.
The following errors can be seen in the logs:

- With AMX Platform 3.4.0 HF 001 installed:
"java.lang.NoClassDefFoundError: com/tibco/trinity/runtime/core/provider/identity/ssl/MakeSocketFactory"

- With AMX Platform 3.4.0 HF 002 installed:
"java.lang.ClassNotFoundException: com.tibco.trinity.runtime.core.provider.authn.ldap.ssl.DynamicSockFactory_1_379676805663200"

The problem is caused because AMX Platform 3.4.0 HF 001 and 3.4.0 HF 002 has changed how LDAP SSL classes are initialized resulting in this no longer being compatible with AMX BPM 4.3.0.

All supported platforms

The change made in AMX Platform to establish an SSL enabled LDAP connection will be adopted in a future release of AMX BPM.

Contact TIBCO Support if you have already upgraded or planning to upgrade TIBCO ActiveMatrix(R) BPM 4.3.0 or TIBCO ActiveMatrix(R) BPM Distribution for TIBCO Silver(R) Fabric 4.3.x in conjunction with TIBCO ActiveMatrix(R) Platform 3.4.0 HF 001 or 3.4.0 HF 002 and use SSL enabled LDAP connections.

Revised Knowledge Article:
The issues highlighted above have been resolved in TIBCO ActiveMatrix(R) BPM 4.3.0_HF-001 for AMX BPM and will also be resolved in BPM Distribution for TIBCO Silver(R) Fabric 4.3.x once that is made available.

See Release Announcement Article 000042494 for more information and download instructions for TIBCO ActiveMatrix(R) BPM 4.3.0_HF-001

This article details the issues with SSL enabled LDAP connections with ActiveMatrix(R) (AMX) Platform 3.4.0 hotfix (HF) 001 and 002, installed on AMX BPM 4.3.0 or AMX BPM Distribution for TIBCO Silver(R) Fabric 4.3.0 - 4.3.x