When a service restart is performed on 8.4 Business Directory server, the BD server may fail to startup.

The below stack trace may be found in the cs_bd_monitor.out file:

FATAL  | wrapper  | Critical error: wait for JVM process failed

The TDV Business Directory 8.4 may fail to start upon service restart.

Windows Operating System

Follow the below steps to resolve the issue:

1. Open the file <BD_server_install_directory>\bd\conf\wrapper.conf and update the configuration path:

set.JAVA_HOME=<BD_server_install_directory>\jdk

2. Open the file <BD_server_install_directory>\bd\conf\server\server_values.xml and update the following configuration paths:

a. Replace "/home/dv/release/dev/projects/dvtools/postgresql/postgresql-9.6.8"

with <BD_server_install_directory>/repository

b. Replace "/home/dv/release/dev/projects/dvtools/java/jdk-11.0.8.0.4"
with <BD_server_install_directory>/jdk

3. Open the file <BD_server_install_directory>/bd/conf/server/server.properties and update the configuration path:

java.home=<BD_server_install_directory>/jdk

4. Start the server.

NOTE: Before starting the BD server, make sure that all the BD-related java processes are killed. As existing processes may cause an issue during the startup of the BD server.