In TIBCO BusinessWorks™ Collaborator Desktop, PDF/XLS/XML file attached to task fails to open through IE browser. Excel file open with garbage characters and PDF/XML file redirect to open with non-existent program.
However Firefox/Chrome browser opens both attachments without any issue.


 

TIBCO BusinessWorks™ Collaborator Desktop PDF/ XLS/XML file attached to Task fails to open through IE browser.

Product: TIBCO BusinessWorks™ Collaborator Version: 5.5..x 5.6.x OS: All Supported operating Sustems

Copy IcJavaMIMEtype.txt from C:\tibco\bwc\<version no>\bin\IcJavaMIMETypes.txt and Include / Replace in below places –

1) C:\tibco\tra\<version-no>\config\IcJavaMIMETypes.txt
2) C:\tibco\bwc\<version-no>\bin\IcJavaMIMETypes.txt
3) C:\tibco\bwc\<version-no>\apps\shared\java\IcJavaMIMETypes.txt

Clear browser cache (CTRL+SHIFT+DEL) and restart TOMCAT and BROWSER.

Make sure below entries should exists in IcJavaMIMETypes.txt

text/plain txt ascii text
text/html html text/html
application/msword doc Word for Windows
application/zip zip Zipped File
text/richtext rtf Rich Text Format
application/pdf pdf Adobe Acrobat
image/png png Portable Network Graphics
image/gif gif Graphic Image Format
image/jpg jpg Joint Photographic Experts Group
application/vnd.ms-powerpoint ppt Microsoft Powerpoint
application/vnd.ms-excel xls Microsoft Excel
application/vnd.ms-project ppj Microsoft Project
text/xml xml XML