TIBCO Foresight AIX Platforms - End of Support - UPDATE

TIBCO Foresight AIX Platforms - End of Support - UPDATE

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Article ID: KB0106880

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Updated On:

Products Versions
TIBCO Foresight Instream All supported versions
TIBCO Foresight Studio All supported versions

Description

TIBCO Foresight AIX Platforms - End of Support - UPDATE

Resolution

Note: Support for a TIBCO Foresight AIX environment will not take place on the date listed below. Another announcement will be distributed next month with an update on support for AIX environments.

Please note that TIBCO Foresight is ending support for IBM AIX on August 23, 2024. Support for the following products will end on this date. 
- TIBCO Foresight Instream (Healthcare and Standard editions) - All versions
- TIBCO Foresight Translator (Healthcare and Standard editions) - All versions
- TIBCO Foresight Studio  - All versions

TIBCO End of Support Policy:
Support cases will be accepted according to TIBCO version support policies (see End of Support Information for TIBCO Products).  If a case is logged after support has ended for a certain platform (and support for that product version is still available), we will accept the case and investigate generic issues, with some limitations:

Support for Retired Platforms Includes:

  • The ability to submit Cases for eligible product versions, regardless of platform.

  • TIBCO assistance providing workarounds and available fixes for issues reported; staging of issues by TIBCO will be on supported platforms of eligible product version(s).

Support for Retired Platforms Excludes:

  • Investigation of platform specific issues and staging issues on the retired platforms (e.g: analyzing core dumps)

  • Enhancements, service packs, or defect corrections

  • Back porting of any fixes (including, but not limited to, defect corrections or security fixes) from later product versions

Issue/Introduction

TIBCO Foresight AIX Platforms - End of Support - UPDATE