This hotfix can be downloaded from the TIBCO Support Customer Portal Web UI using your username and password for the TIBCO Support Web page.
Once logged on you can find the hotfix under the Downloads Menu:

The file TIB_af_3.0.2_HF-009.zip includes the Readme file inside. 
Please unzip this file and look for the Readme file for Instruction on how to apply the hotfix.

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Closed Issues in 3.0.2_HF-009 (This Release)

AF-8972
If SSL was enabled and the configuration included protocol=https, then the Order
Management Server UI did not display plans and orders.

NOTE: Default configuration is protocol=http.
 

All

TIBCO Fulfillment Order Management 3.0.2 - HF-009 is available