The customer will be able to download the Hotfix from the TIBCO Support Customer Portal Web UI using their username and password for the TIBCO Support Web page. Once logged on they can find the Hotfix under the Download Menu:

AvailableDownloads/Hawk/5.2.0/hotfix8

OR

The customer will be able to download the Hotfix by using a direct link to /AvailableDownloads/Hawk/5.2.0/hotfix8/
https://support.tibco.com/s/hotfixes?id=a011a000009Rxk1AAC
OR

Refer to  Article 000022290: How can TIBCO customers download/access all GA hotfixes
Link to Article  000022290:https://support.tibco.com/s/article/hotfix

Please contact TIBCO Support if you have any problems finding or downloading this hotfix.
Listed below is a summary of the updates included. Refer to the associated readme document for any additional information.
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Closed Issues in 5.2.0_HF-008 (This release)
HK-9356
SMTP over TLS is not supported in Hawk 5.2.
This release fixes it.
Add the following property to the RuleBaseEngine module of
the hawkagent.cfg file to enable support for STARTTLS:
-email_smtp_tls_required true
Add the following property to the RuleBaseEngine module of
the hawkagent.cfg file to enable support for SSL/TLS:
-email_smtp_ssl_required true

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TIBCO Hawk 5.2.0 Hotfix 08 is now available

All

Install the Hotfix with Universal Installer v3.7.1 onwards which could be downloaded from AvailableDownloads/UniversalInstaller/ on the TIBCO Support Customer Portal Web UI.