TIBCO LogLogic LMI appliance RAID stuck at VERIFY-PAUSED
Article ID: KB0077215
Updated On:
| Products | Versions |
|---|---|
| TIBCO LogLogic Log Management Intelligence | all versions up to 5.5.1 |
Description
After an appliance has rebooted, it may get stuck while verifying the RAID drive.
Issue/Introduction
This article explains how to resolve a RAID issue when the status never stops reflecting a VERIFY PAUSED state on LMI appliances.
Environment
Only applicable to H3 hardware appliance models.
Resolution
When you look at the RAID Status in the Web UI, you can see the RAID drive is Verifying.
1. SSH to the appliance and log in as ”toor”
2. Run these commands:
$ tw_cli /c0 show all
3. Check for the following lines in the output:
Unit UnitType Status %Cmpl Stripe Size(GB) Cache AVerify IgnECC
------------------------------------------------------------------------------
u0 RAID-5 VERIFY-PAUSED 0 64K 447.003 ON OFF OFF
Note: Your values will be slightly different, but you should be looking for the VERIFY-PAUSED status.
4. Check the appliance after five minutes to see if any progress has been made. If not then continue to the next step.
5. Execute the following:
$ tw_cli <<< To get to the tw_cli command prompt
//localhost> maint verify c0 u0 stop
//localhost> /c0 show all <<< To confirm the Verify has stopped.
1. SSH to the appliance and log in as ”toor”
2. Run these commands:
$ tw_cli /c0 show all
3. Check for the following lines in the output:
Unit UnitType Status %Cmpl Stripe Size(GB) Cache AVerify IgnECC
------------------------------------------------------------------------------
u0 RAID-5 VERIFY-PAUSED 0 64K 447.003 ON OFF OFF
Note: Your values will be slightly different, but you should be looking for the VERIFY-PAUSED status.
4. Check the appliance after five minutes to see if any progress has been made. If not then continue to the next step.
5. Execute the following:
$ tw_cli <<< To get to the tw_cli command prompt
//localhost> maint verify c0 u0 stop
//localhost> /c0 show all <<< To confirm the Verify has stopped.
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