TIBCO LogLogic Lasso Classic v3.0.2 stops sending logs

TIBCO LogLogic Lasso Classic v3.0.2 stops sending logs

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Article ID: KB0077458

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Updated On:

Products Versions
TIBCO LogLogic Lasso Enterprise 3.0.2

Description

You may find that Lasso Classic v3.0.2 stops sending logs and LassoSyslogNGmsgspool.log has a very large size.

 
 

Issue/Introduction

This article explains why Lasso Classic v3.0.2 stops sending logs and how to resolve the issue.

Environment

This is only for Lasso Classic, despite the product field specifying Lasso Enterprise.

Resolution

First try to stop and restart Lasso. If this does not work, then rename the LassoSyslogNGmsgspool.log file. Lasso should then create a new LassoSyslogNGmsgspool.log file and start sending logs again.

Note: Logs are lost in this process due to restarting Lasso.