Within a supported TIBCO Messaging product release, TIBCO may end support for certain platforms (operating systems / hardware)  before support ends for that release.  For up to date information regarding the end of support dates for certain platforms by product release, refer to the TIBCO Messaging Products Support Matrix.

The TIBCO Messaging Products Support Matrix includes platform support end of support information for releases of the following products:

• TIBCO FTL

• TIBCO eFTL

• TIBCO Active Spaces (AS)

• TIBCO Enterprise Message Service (EMS)

• TIBCO Rendezvous (RV)

• TIBCO SmartSockets

• TIBCO Enterprise Message Service Appliance (EMSA)

• TIBCO FTL Message Switch (FTLS)

• TIBCO Rendezvous Network Server Software (TRNS)

The TIBCO Messaging Products Support Matrix includes end of support information for the following platforms:

• AIX pSeries: 7.1, 7.2

• HP-UX Itanium: 11i v3

• IBM i5/OS iSeries: V7R1,V7R2, V7R3, V7R4

• IBM z/OS zSeries: V1R12, V1R13, V2R1, V2R2, V2R3, V2R4

• Linux system Z: RHEL 7, SUSE 11, SUSE 12

• Linux x86: RHEL 6, RHEL 7, RHEL 8, SUSE 11.4, SUSE 12, SUSE 15

• macOS x86: 10.11, 10.12, 10.13, 10.14, 10.15

• OpenVMS Itanium: 8.2, 8.4

• Solaris SPARC: 10, 11

• Solaris x86: 10, 11

• Windows: 8, 10

• Windows Server: 2012, 2012 R2, 2016, 2019

Support cases will be accepted according to TIBCO version support policies (see End of Support Information for TIBCO Products).  If a case is logged after support has ended for a certain platform (and support for that product version is still available), we will accept the case and investigate generic issues, with some limitations:

Support for Retired Platforms Includes:

• The ability to submit Cases for eligible product versions, regardless of platform.

• TIBCO assistance providing workarounds and available fixes for issues reported; staging of issues by TIBCO will be on supported platforms of eligible product version(s).

Support for Retired Platforms Excludes:

• Investigation of platform specific issues and staging issues on the retired platforms (e.g: analyzing core dumps)

• Enhancements, service packs, or defect corrections

• Back porting of any fixes (including, but not limited to, defect corrections or security fixes) from later product versions

• TIBCO Messaging Products Support Matrix

• End of Support Information for TIBCO Products