This hotfix can be downloaded from the
TIBCO Support Portal. After logging in to the portal, select the
Downloads menu option and select
Hotfixes from the dropdown menu. Then navigate to
AvailableDownloads/Scribe/Insight/Adapters/CRM/5.6.0/hotfix-04.
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Closed Issues in 5.6.0_HF-04
D73680
Upserts with a lookup alternate key update but do not create records.
Symptoms: An unknown error is returned from CRM.
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