TIBCO Scribe® Online On-Premise Agent Install Limit

TIBCO Scribe® Online On-Premise Agent Install Limit

book

Article ID: KB0076817

calendar_today

Updated On:

Products Versions
TIBCO Cloud Integration - Connect ( Scribe ) -

Description

Product: TIBCO Scribe® Online 

Agent Type: On-premise 

Issue: The maximum number of TIBCO Scribe® Online on-premise agents that can be installed on a single Windows server is "128" and the error below will occur during the installation process, if the limit has been exceeded. 

Error: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755.

User-added image

Issue/Introduction

During installation, TIBCO Scribe® Online On-premise agents errors out and will not install a new agent when the maximum number of agents (128) that can be installed on a single Windows server has been reached.

Environment

Windows

Resolution

1. Remove/uninstall some agents on the current server via Windows control panel that are not being used (to get below the limit of 128), then proceed with installing the on-premise agent again.
2. Alternatively, reach out to your IT team to spin up a new server or install the on-premise agent on a different server.   

Additional Information

https://help.scribesoft.com/scribe/en/#sol/agent/agentrequirements.htm?Highlight=agent%20requirements