TIBCO Spotfire Automation Services job Send email task fails with "System.Security.Authentication.AuthenticationException" exception.
Article ID: KB0076403
Updated On:
| Products | Versions |
|---|---|
| Spotfire Automation Services | All Versions |
Description
TIBCO Spotfire Automation services job(Send email task) may fail with the following error:
FAILED: Task X 'Send Email' failed with: Failed to send email using SMTP server 'xxxxxxxxx' from 'yyyyyyyyyyyyyy' to 'zzzzzzzzzzzzzzzzzzzzzz'.
Reason: System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncReque
FAILED: Task X 'Send Email' failed with: Failed to send email using SMTP server 'xxxxxxxxx' from 'yyyyyyyyyyyyyy' to 'zzzzzzzzzzzzzzzzzzzzzz'.
Reason: System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncReque
Issue/Introduction
TIBCO Spotfire Automation Services job,Send email task fails with "System.Security.Authentication.AuthenticationException" exception.
Resolution
This happens if useTls setting in Spotfire.Dxp.Worker.Automation.config file is Set to "True" as below to use Transport Layer Security (TLS) when connecting to the SMTP server.
By default this is false. To resolve the issue, change the useTls setting to "False" as below in Spotfire.Dxp.Worker.Automation.config file and import the Automation Services configuration.
<smtp port="25" useTls="true" timeoutSeconds="100">
<authentication useWindowsDefaultCredentials="false" username="" password="" />
<certificates useCertificates="false" storeLocation="LocalMachine" storeName="My" serialNumber="" />
</smtp>
By default this is false. To resolve the issue, change the useTls setting to "False" as below in Spotfire.Dxp.Worker.Automation.config file and import the Automation Services configuration.
<smtp port="25" useTls="false" timeoutSeconds="100">
<authentication useWindowsDefaultCredentials="false" username="" password="" />
<certificates useCertificates="false" storeLocation="LocalMachine" storeName="My" serialNumber="" />
</smtp>
Additional Information
Doc: Spotfire.Dxp.Worker.Automation.config file
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