TIBCO Spotfire Server upgrade may fail with the error message "Error writing database connection configuration to output stream:(Access is denied)"

TIBCO Spotfire Server upgrade may fail with the error message "Error writing database connection configuration to output stream:(Access is denied)"

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Article ID: KB0071829

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Updated On:

Products Versions
Spotfire Server All

Description

Upgrading the TIBCO Spotfire Server may fail with the following error message in Spotfire upgrade tool box: 

Upgrade failed
Upgrading database.
Replacing configuration 46f2dca45941bbd1c8b11759610a429cf5a5b45d ('Created when upgrading to
10.4.0' ,set on 2019-10-10 09: 43: 42. 0)with configuration 46f2dca45941bbd1c8b 11759 610a429cf5a5b45d
Successfully upgraded the database to TIBCO Spotfire Server 10.4.0 format.
Upgrading files.
Unable to create bootstrap.xml file.
com.spotfire.server.config.tool.CommandException: Error writing database connection configuration to output stream:
C: tibco\tss\10.4.0\tomcat\webapps\spotfire\WEB-INF\bootstrap.xml (Access is denied)
    at
com.spotfire.server.config.tool.BootstrapCommand.createBootstrapConfigDescriptor (BootstrapCom
mand.java: 488) ?:?]
    at
com.spotfire.server.tools.upgrade. UpgradeHanager.createBootstrapConfiguration(UpgradeManager.
java: 1455) [2:2]
    at
com.spotfire.server.tools. upgrade. UpgradeHanager.doFilesUpgrade (UpgradeHanager.java: 392)
at com.spotfire.server.tools.upgrade. UpgradeManager.execute (UpgradeManager.java: 284)
    at
com.spotfire.server.tools. upgrade.steps. ExecuteUpgradeStep. doUpgrade (ExecuteUpgradeStep.java:
102) [?:]
    at
com.spotfire.server.tools.upgrade.swing. ExecuteUpgradeStepViewSExecuteUpgrade.do InBackground (
ExecuteUpgradeStepView.java: 192) [?:?]



 

Issue/Introduction

This article will help you resolve the issue if you encounter such error message during the upgrade procedure.

Resolution

This error occurs when calling the bootstrap configuration during the upgrade.
To resolve the issue, ensure that the user account running upgrade tool has access to <Spotfire server installation directory>\tomcat\webapps\spotfire\WEB-INF\bootstrap.xml file and also make sure to run the Upgrade tool as Administrator.
 

Additional Information

Doc: Running the Spotfire Server upgrade tool interactively