TIBCO iProcess Engine (iPE) is unable to process EAI COM steps

TIBCO iProcess Engine (iPE) is unable to process EAI COM steps

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Article ID: KB0079797

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Updated On:

Products Versions
TIBCO iProcess Engine (SQL) -

Description

TIBCO iProcess Enterprise Architecture Integration (EAI) COM fails with the following message seen in sw_warn: 1869-Procedure:<procname> EAI Step:<stepname>  Case:<casenumber> EAI plug-in EAIRun_Call() failed, error: Process() method returned FALSE: ErrNum=-2 ErrText=CreateInstance() COM application: 0x80070002ErrText=CreateInstance() COM application: 0x80070002

Issue/Introduction

TIBCO iProcess Engine (iPE) is unable to process EAI COM steps, receiving the following message in sw_warn:1869-Procedure:;procname; EAI Step:;stepname;Case:;casenumber; EAI plug-in EAIRun_Call() failed, error: Process() method returned FALSE: ErrNum=-2 ErrText=CreateInstance() COM application: 0x80070002

Environment

Product: TIBCO iProcess Engine (SQL), TIBCO iProcess Engine (Oracle) Version: All Supported Versions OS: All Supported Windows Operating Systems

Resolution

0x80070002 is a Microsoft error code indicating a FileNotFoundException.

1. Look for references to file and registry resources that could be incorrect within the code/configuration. 

2. Locate the step within the process definition and check arguments.

3. Run the COM code standalone and/or apply additional debug logging.