Text area does not show the property control while doing an export to PDF.
Article ID: KB0079634
Updated On:
| Products | Versions |
|---|---|
| Spotfire Web Player | 7.0 and higher |
Description
Root Cause:
The issue occurs because of wrong/old version of Internet Explorer present on the TIBCO Spotfire Server(Web Player) machine e.g. Internet Explorer 8 (IE8) is not a recommended version to be used with TIBCO Spotfire Web Player Server 7.X and above.
The issue occurs because of wrong/old version of Internet Explorer present on the TIBCO Spotfire Server(Web Player) machine e.g. Internet Explorer 8 (IE8) is not a recommended version to be used with TIBCO Spotfire Web Player Server 7.X and above.
Issue/Introduction
Text area does not show the property control while doing an export to PDF.
Environment
All Supported OS
Resolution
To resolve the problem, upgrade Internet Explorer browser on the TIBCO Spotfire Web Player Server machine(Node Manager) to IE10/11.
Attached are sample exported PDF files (Filenames: Correct.pdf and Wrong.pdf) to illustrate the difference.
Attached are sample exported PDF files (Filenames: Correct.pdf and Wrong.pdf) to illustrate the difference.
Additional Information
Attachments
Feedback
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