The Version numbers in the the "About" section and the Installed Software section still shows old version numbers in TIBCO Administrator GUI after upgrade

The Version numbers in the the "About" section and the Installed Software section still shows old version numbers in TIBCO Administrator GUI after upgrade

book

Article ID: KB0074995

calendar_today

Updated On:

Products Versions
TIBCO Administrator 5.x

Description

In Windows environment the possible reason could be due to the domain NT services not getting updated during the domain upgrade. Manually update the domain NT services for domain Administrator and Hawk service and restarting them should show the correct version number in TIBCO Administrator GUI.

If  the issue doesn't resolve please open a ticket with TIBCO support for further assistance.

Environment

OS: Windows

Issue/Introduction

The Version numbers in the the "About" section and the Installed Software section still shows old version numbers in TIBCO Administrator GUI after upgrade on Windows platform

Additional Information

Also see article 000036415.