TIBCO Scribe® Insight and Dynamics CRM (On-premise)

Error: The authentication endpoint Username was not found on the configured Secure Token Service!



Cause:  The endpoint was not enabled on the Active Directory Federation Services (ADFS) server.

 

Resolution:

1. Open the Dynamics CRM Deployment Manager.
2. Right-click Microsoft Dynamics CRM > Properties > Web Address.
3. Copy the URL and paste it in the TIBCO Scribe® Insight Workbench Connection Window.
4. Verify the user the customer is trying to connect with has been added to the Deployment Administrators.
5. Log into Dynamics CRM and verify the Org name.
6. Copy and paste the Org name into TIBCO Scribe® Insight Workbench. This value is case sensitive.
7. Change the deployment type to On-Premise.
8. For the username, enter in the domain name\username.
9. Verify your firewall does not block the URL.

Ensure the steps above have been carried out and have your IT Team Enable the Endpoint on the ADFS Server.