The iProcess Engine will not start after installing the iProcess Technology Plug-in
Article ID: KB0081976
Updated On:
| Products | Versions |
|---|---|
| TIBCO iProcess Technology Plug-ins | 11.6.1 |
Description
The iProcess Engine will not start after installing the iProcess Technology Plug-in
Error in eaijava log includes:
2018-01-08 09:48:28,740 [ERROR]d63e708ad4be6d66ffffff9c36baf30c SWDBPool - Failed to load driver
java.lang.ClassNotFoundException: $DRIVERNAME$
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at com.staffware.eaijava.bootstrap.library.SWSelectiveDelegatingClassLoader.loadClass(SWSelectiveDelegatingClassLoader.java:58)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at com.staffware.integration.dbpooling.library.SWDBPool.start(SWDBPool.java:471)
Error in eaijava log includes:
2018-01-08 09:48:28,740 [ERROR]d63e708ad4be6d66ffffff9c36baf30c SWDBPool - Failed to load driver
java.lang.ClassNotFoundException: $DRIVERNAME$
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at com.staffware.eaijava.bootstrap.library.SWSelectiveDelegatingClassLoader.loadClass(SWSelectiveDelegatingClassLoader.java:58)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at com.staffware.integration.dbpooling.library.SWDBPool.start(SWDBPool.java:471)
Issue/Introduction
The iProcess Engine will not start after installing the iProcess Technology Plug-in
Error in eaijava log includes:
java.lang.ClassNotFoundException: $DRIVERNAME$
Environment
TIBCO iProcess Engine (Oracle) 11.6.1 Linux
TIBCO iProcess Technology Plugin 11.6.1 Linux
Resolution
The iProcess Technology Plug-in can be used to install multiple plug-ins into the iProcess Engine, these include:
iProcess Java Server Plug-in (EAIJAVA)
iProcess BusinessWorks Server Plug-in (EAIBW)
The EAIJAVA plugin is installed first and then the EAIBW plugin (as this relies on EAIJAVA).
Part of the EAIBW installation is to replace tokens in the source file with the actual values for the installation.
The error:
java.lang.ClassNotFoundException: $DRIVERNAME$
indicates that the installation of the EAIBW plugin did not complete and that the tokens have not been replaced in the file:
SWDIR/eaijava/jmx.config.xml
The tokens are for the JDBC database configuration to the iProcess database.
The resolution is to:
1. Stop iProcess
2. Update the file SWDIR/eaijava/jmx.config.xml
3. Start iProcess
Update the SWDIR/eaijava/jmx/config.xml file and replace the tokens with the correct values:
1. $DRIVERNAME$
Replace the token $DRIVERNAME$ with the java class for the JDBC driver
Replace the token $DBTYPE$ with the database type
Valid values for the token are
Oracle
SQLServer
DB2
4. $Tnsname$
Replace the token $Tnsname$ with the Oracle tnsnames.ora entry for the iProcess database
This is only required if plug-ins are configured to use the Oracle tnsnames entry.
If the TNS names entry is used then replace $Tnsname$ with the name of the TNS entry
e.g.
<call objectname="TIBCO:DBPool=default" attribute=" Tnsname">
<arg type="java.lang.String">ORCL</arg>
</call>
If the TNS entry is not used then the value should be blank
e.g.
<call objectname="TIBCO:DBPool=default" attribute=" Tnsname">
<arg type="java.lang.String"></arg>
</call>
5. $TnsnamePath$
Replace the token $TnsnamePath$ with the directory containing the Oracle tnsnames.ora file.
This is only required if plug-ins are configured to use the Oracle tnsnames entry.
If the TNS names entry is used then replace $TnsnamePath$ with the directory containing the Oracle tnsnames.ora file.
e.g.
<call objectname="TIBCO:DBPool=default" attribute="TnsnamePath">
<arg type="java.lang.String">/u01/app/oracle/product/12.1.0.2/network/admin</arg>
</call>
If the TNS entry is not used then the value should be blank
e.g.
<call objectname="TIBCO:DBPool=default" attribute="TnsnamePath">
<arg type="java.lang.String"></arg>
</call>
iProcess Java Server Plug-in (EAIJAVA)
iProcess BusinessWorks Server Plug-in (EAIBW)
The EAIJAVA plugin is installed first and then the EAIBW plugin (as this relies on EAIJAVA).
Part of the EAIBW installation is to replace tokens in the source file with the actual values for the installation.
The error:
java.lang.ClassNotFoundException: $DRIVERNAME$
indicates that the installation of the EAIBW plugin did not complete and that the tokens have not been replaced in the file:
SWDIR/eaijava/jmx.config.xml
The tokens are for the JDBC database configuration to the iProcess database.
The resolution is to:
1. Stop iProcess
2. Update the file SWDIR/eaijava/jmx.config.xml
3. Start iProcess
Update the SWDIR/eaijava/jmx/config.xml file and replace the tokens with the correct values:
1. $DRIVERNAME$
Replace the token $DRIVERNAME$ with the java class for the JDBC driver
For Oracle the driver class is oracle.jdbc.driver.OracleDriverFor SQL Server the driver class is com.microsoft.sqlserver.jdbc.SQLServerDriver
2. $HEARTBEAT$
Replace the token $HEARTBEAT$ with the SQL uses to test the database connection
If the iProcess schema owner is SWPRO then the value for $HEARTBEAT$ is
Select count(*) from SWPRO.Nodes
(change SWPRO in the SQL statement for the iProcess schema owner in your installation).
3. $DBTYPE$
Replace the token $DBTYPE$ with the database type
Valid values for the token are
Oracle
SQLServer
DB2
4. $Tnsname$
Replace the token $Tnsname$ with the Oracle tnsnames.ora entry for the iProcess database
This is only required if plug-ins are configured to use the Oracle tnsnames entry.
If the TNS names entry is used then replace $Tnsname$ with the name of the TNS entry
e.g.
<call objectname="TIBCO:DBPool=default" attribute=" Tnsname">
<arg type="java.lang.String">ORCL</arg>
</call>
If the TNS entry is not used then the value should be blank
e.g.
<call objectname="TIBCO:DBPool=default" attribute=" Tnsname">
<arg type="java.lang.String"></arg>
</call>
5. $TnsnamePath$
Replace the token $TnsnamePath$ with the directory containing the Oracle tnsnames.ora file.
This is only required if plug-ins are configured to use the Oracle tnsnames entry.
If the TNS names entry is used then replace $TnsnamePath$ with the directory containing the Oracle tnsnames.ora file.
e.g.
<call objectname="TIBCO:DBPool=default" attribute="TnsnamePath">
<arg type="java.lang.String">/u01/app/oracle/product/12.1.0.2/network/admin</arg>
</call>
If the TNS entry is not used then the value should be blank
e.g.
<call objectname="TIBCO:DBPool=default" attribute="TnsnamePath">
<arg type="java.lang.String"></arg>
</call>
Additional Information
TIBCO iProcess Engine 11.6.1 Installation Guide
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