The proxy server could not handle the request POST /eml/AJAXRequestInterceptor in MDM
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Article ID: KB0080926
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Description
While accessing the MDM application through
Apache LB server we may get below exceptions with long running threads/Process.
Error:-Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /eml/AJAXRequestInterceptor.
Reason: Error reading from remote server
Issue/Introduction
During MDM URL access and some specific operations we may get exception as The proxy server could not handle the request POST /eml/AJAXRequestInterceptor
Resolution
We will encounter this error due to Proxy Default timeout,Which is getting exceeded during a long running thread.
So,Increasing the Proxy timeout at Apache level will resolve the issue.
The following configuration will process all files in the /www/data/ directory for server-side includes.
<Directory "/www/data/">
ExtFilterDefine INCLUDES
</Directory>
TimeOut Directive:
Description: Amount of time the server will wait for certain events before failing a request
Syntax: TimeOut seconds
Default: TimeOut 60
Context: server config, virtual host
Status: Core
Module: core
For more information about the directory ,Please go through below documentation.
http://httpd.apache.org/docs/2.4/mod/mod_reqtimeout.html
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