In the BC Audit log viewer, if I try to cancel some pending transaction by clicking the "Cancel" hyperlink, I see "Cannot terminate Job, Missing IM Subject Prefix Property" error message in the configuration server. How do I correct this?

In the BC Audit log viewer, if I try to cancel some pending transaction by clicking the "Cancel" hyperlink, I see "Cannot terminate Job, Missing IM Subject Prefix Property" error message in the configuration server. How do I correct this?

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Article ID: KB0091672

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Updated On:

Products Versions
TIBCO BusinessConnect -
Not Applicable -

Description

Resolution:
When you click on "Cancel transaction", the Configuration server publishes an RV message to the BC engine on %IM_SUBJECT_PREFIX%.&ltinstallation name>.hubEngine.Request.all, and a "kill" is executed on the Job ID of the particular transaction.

If "bc.im.subjectPrefix" property is not being passed to the Configserver (runConfigServer.bat/sh) then you will get the above error.

Solution: check if IM_SUBJ_PREFIX variable has been set correctly in &ltBC_HOME>/im/bin/im_env file as this value is passed to the property "bc.im.subjectPrefix" in the Configserver startup script.

Issue/Introduction

In the BC Audit log viewer, if I try to cancel some pending transaction by clicking the "Cancel" hyperlink, I see "Cannot terminate Job, Missing IM Subject Prefix Property" error message in the configuration server. How do I correct this?

Environment

Product: TIBCO BusinessConnect Version: 3.0.0, 3.0.1 OS: All --------------------