Why do I see the "Message: Cannot Terminate Job, Missing IM subject prefix system property" when I click either "Terminate" or "Cancel" transaction from BC Configuration gui?.

Why do I see the "Message: Cannot Terminate Job, Missing IM subject prefix system property" when I click either "Terminate" or "Cancel" transaction from BC Configuration gui?.

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Article ID: KB0092192

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Updated On:

Products Versions
TIBCO BusinessConnect -
Not Applicable -

Description

Resolution:
The reason for this error could be that an incorrect value for "bc.im.subjectPrefix" property that is being passed to the
config server. It is likely that on the machine you got the above error, this value was not being taken from your
im_env.bat file. You can check the value of this property after you execute "runENV" script followed by either "set" or "env" at the prompt.

For eg.,When you click on "cancel transaction", configuration server publishes an RV message to the BC engine on
%IM_SUBJECT_PREFIX%.&ltinstallation name>.hubEngine.Request.all and "kill 8" is executed on the Job ID of the particular
transaction. Similarly, when you click on "resend" it publishes the message to BC Engine to pick up the job based
on the Job ID and reprocess the job


When you are running BC configuration server as NT process, then you would need to set the below property

bc.im.subjectPrefix:

in &ltyour bc>\tools\ntservice\configserver.prop file and reinstall the BC NT services.


Issue/Introduction

Why do I see the "Message: Cannot Terminate Job, Missing IM subject prefix system property" when I click either "Terminate" or "Cancel" transaction from BC Configuration gui?.

Environment

Product: TIBCO BusinessConnect Version: 3.0.1 OS: Windows NT 4.0 --------------------