Why is the registration code sent to me via email being rejected as invalid?
Article ID: KB0087888
Updated On:
| Products | Versions |
|---|---|
| Not Applicable | - |
Description
Resolution:
Confirm that the code was entered exactly as it appears in the email, making sure not to confuse the number 0 (zero) with the letter O. If you copied the code from your email and pasted into the registration screen, make sure that no additional spaces (i.e. white space) were selected when cutting. If XML Authority continues to reject the code, please contact xmlsales@tibco.com.
Confirm that the code was entered exactly as it appears in the email, making sure not to confuse the number 0 (zero) with the letter O. If you copied the code from your email and pasted into the registration screen, make sure that no additional spaces (i.e. white space) were selected when cutting. If XML Authority continues to reject the code, please contact xmlsales@tibco.com.
Issue/Introduction
Why is the registration code sent to me via email being rejected as invalid?
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