Why do we get the following errors when installing TIBCO Rendezvous in a Windows environment? Error extracting support files orError installing Ikernel.exe (0x any number)

Why do we get the following errors when installing TIBCO Rendezvous in a Windows environment? Error extracting support files orError installing Ikernel.exe (0x any number)

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Article ID: KB0089147

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Updated On:

Products Versions
TIBCO Rendezvous -
Not Applicable -

Description

Resolution:
This is not an issue with TIBCO Rendezvous, it is an issue with Installshield.  Please refer to the following Knowledge base article with Installshield and take appropriate actions

http://support.installshield.com/kb/view.asp?pcode=ALL&articleid=Q104985

Issue/Introduction

Why do we get the following errors when installing TIBCO Rendezvous in a Windows environment? Error extracting support files orError installing Ikernel.exe (0x any number)