TIBCO Runtime Agent 5.1.3: Upgrade install on HP-UX platforms from TRA 5.1.2 does not update all the files

TIBCO Runtime Agent 5.1.3: Upgrade install on HP-UX platforms from TRA 5.1.2 does not update all the files

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Article ID: KB0085131

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Updated On:

Products Versions
TIBCO Runtime Agent (TRA) -
Not Applicable -

Description

Description:
Symptoms
========
After the upgrade, Hawk agent and Administrator server will not start. You will get the following error when starting Hawk agent:

    java.lang.NoSuchMethodError: com.tibco.installer.util.TIBCOInstallerUtil.createInstallerRegistryLock(Ljava/lang/String;)Z
       at com.tibco.tra.tsm.TsmSyncInventory.run(TsmSyncInventory.java:66)

and the following error when starting Administrator server:

SYS_rmeng-hp:daemon=tcp:7500:service=7500:discoveryTime=10:userName=admin:server=rmeng-hp:typeAccess=CLIENT_USAGE_READ_WRITE
       at com.tibco.pof.entitystore.tibrepo.TibRepoEntityStore.init(TibRepoEntityStore.java:257)
       at com.tibco.pof.entitystore.EntityStoreManager.getEntityStore(EntityStoreManager.java:154)

Impact
======
Loss of Functionality

Workaround
==========
Before you launch the TRA 5.1.3 installer, do the following:
     1.    cd &ltTIBCO_HOME>/tra/5.1
     2.    chmod -R 755 *

Then proceed to install TRA 5.1.3.  After installation of 5.1.3, please repeat Steps 1 and 2, otherwise you may have the same problem for the future upgrade.

Cause
=====
The following six files are accidentally in read only mode in 5.1.2 GA for all the platforms.
     config/IcJavaMIMETypes.txt
     include/wrapper/ExternalTypes.h
     include/wrapper/Logging.h
     include/wrapper/Types.h
     include/wrapper/WrapperMethods.h
     version.txt

During 5.1.3 upgrade on HPUX platforms only, InstallShield throws an exception about permission being denied for these files and aborts updating the rest of files for the installer components - platform and icweb. Hence the jar files are not updated. This problem is specific to HPUX platform only.

Resolution
==========
See the workaround.
Symptoms:

Cause:

Issue/Introduction

TIBCO Runtime Agent 5.1.3: Upgrade install on HP-UX platforms from TRA 5.1.2 does not update all the files