SmartSockets 6.5.1 fails to install on Tru64 when install dir/ss65 directory is present

SmartSockets 6.5.1 fails to install on Tru64 when install dir/ss65 directory is present

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Article ID: KB0087295

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Updated On:

Products Versions
TIBCO SmartSockets -
Not Applicable -

Description

Description:
Symptoms
========
While trying to install SmartSockets 6.5.1 on Alpha Tru64 you will see the following:

Do you agree to the License Agreement? [y]: y
Do you wish to continue installing TIBCO SmartSockets 6.5.1? [y]: y
Would you like to install optimized only version?  [y]: y

tar: ss65/include/alpha_osf/rtworks : Not a directory

At this point the installation will abort and you will be returned to the shell prompt.

Impact
======
Other
Product fails to install

Workaround
==========
The best workaround is to create separate subdirectories for each maintenance release of SmartSockets. Since you already have a /ss65 directory (from your installation of SmartSockets 6.5.0, the first step is to create an /r0 subdirectory. The commands to perform this step are:
   cd &ltinstall dir>/ss65/
   mkdir r0
   mv * r0
   cd r0
   ./install/rtmove
Answer the questions presented to you and you will now have relocated your ss65 installation to ss65/r0

The next step is to create an r1 subdirectory and to load the 6.5.1 product into it. The commands are:
   cd &ltinstall dir>/ss65
   mkdir r1
   cd r1

Now install SS6.5.1 using this as the base directory which will leave you with the new product installed in  the directory &ltinstall dir>/ss65/r1/ss65. To eliminate the 'extra ss65' directory use the following commands:
   cd &ltinstall dir>/ss65/r1/ss65
   mv * ..
   cd ..
   rmdir ss65
   ./install/rtmove
Answer the questions presented and you will now have a working installation of SmartSockets 6.5.1

Once you have followed these steps you will have both SS6.5.0 and SS6.5.1 available on your system. Which version you are using will depend on whether you source the rtinit.csh in &ltinstall dir>/ss65/r0/bin, or the one in &ltinstall dir>/ss65/r1/bin.

Cause
=====
This issue is caused by the interaction between the SS installation script and the way Tru64 manages the file system.

Resolution
==========
This issue has been reported as product defect # 1-1MPYY0 and will be addressed in a future product release
Symptoms:

Cause:

Issue/Introduction

SmartSockets 6.5.1 fails to install on Tru64 when install dir/ss65 directory is present