BusinessWork Workflow 5.1.0 (GA) has known problems with Netscape/Mozilla browser for Workflow Desktop

BusinessWork Workflow 5.1.0 (GA) has known problems with Netscape/Mozilla browser for Workflow Desktop

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Article ID: KB0086775

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Updated On:

Products Versions
TIBCO BusinessWorks Workflow -
Not Applicable -

Description

Description:
Symptoms
========
Preferences do not get set with Netscape/Mozilla browser when the Workflow Desktop is running on a non-bundled Tomcat.
The problem is only with tomcat 4.1.30 or above  and on AIX and Linux platforms only.

Impact
======
Loss of Functionality

Workaround
==========
This workaround should make it work for any browser.
The workaround is to replace the default Coyote Connector by the Http Connector.

In server.xml, comment the default Coyote Connector below (surround it by <!-- and -->) -
<!-- Define a non-SSL Coyote HTTP/1.1 Connector on port 8080   -->
&ltConnector className="org.apache.coyote.tomcat4.CoyoteConnector" port="8080" minProcessors="5" maxProcessors="75" enableLookups="true" redirectPort="8443" acceptCount="100" debug="0" connectionTimeout="20000" useURIValidationHack="false" disableUploadTimeout="true" />

And uncomment the following Http Connector -
<!-- Define a non-SSL HTTP/1.1 Connector on port 8080   -->
&ltConnector className="org.apache.catalina.connector.http.HttpConnector" port="8080" minProcessors="5" maxProcessors="75" enableLookups="true" redirectPort="8443" acceptCount="10" debug="0" connectionTimeout="60000" allowChunking="false" />

Make sure the port is correct (in the example above it is 8080)
Then, restart Tomcat.

Cause
=====
This issue is specific to the browser on the specific paltform (AIX, Linux)

Resolution
==========
Since this is a browser specific issue, there is NO reslution for BW Workflow as such. Use the workaround given above.
Symptoms:

Cause:

Issue/Introduction

BusinessWork Workflow 5.1.0 (GA) has known problems with Netscape/Mozilla browser for Workflow Desktop

Attachments

BusinessWork Workflow 5.1.0 (GA) has known problems with Netscape/Mozilla browser for Workflow Desktop get_app