Description:
Symptom
========
     When running Hawk HTTP adapter 4.1, in some cases you do a show alert on some agents or click on a cluste to show the list of agents, you get this "javax.servlet.ServletException: premature end of file" error message.

Impact
======
     Loss of functionality

Workaround
===========
     Please file a SR describing your operation in detail which caused the error and  request a engineering patch.
We may already have fix for some cases that caused this problem.

Cause
======
     The servlet in parsing the XML file has encountered the ">" tag befor the end of file.  For example, this may be caused by the alert texts containing the string of  "&ltdefunct>" for example, which is taken as end of file tag causing "premature end of file" error when you are doing a show alert and that alert page contains the above string.

Resolution
=========
     Please file a SR describing the operation that leads to the error message being displayed.  We may have engineering
patch already which fixed some of these case.
    

    

Symptoms:

Cause:

Hawk HTTP adapter version 4.1 get a "javax.servlet.ServletException: premature end of file" error message when invoking operations like clicking on a agent cluster or show alerts.This may happen on all platforms.