Out of memory exception when downloading Manager logs as a ZIP file
Article ID: KB0087081
Updated On:
| Products | Versions |
|---|---|
| TIBCO DataSynapse GridServer | - |
| Not Applicable | - |
Description
Resolution:
When downloading a large pile of�Manager logs as a ZIP file, you can get an out of memory exception back from Java. In this case,�the HTML error text of the exception is saved as the ZIP file instead of the logs, and the ZIP file won't open.
If this occurs, the ZIP file will most likely be much smaller than expected. Also, if you open the ZIP file in an editor or use the file command in unix to determine the type of file, you will see that it is an HTML error text and not an archive file.
To avoid this problem, load a smaller subset of log data when creating a ZIP file.
When downloading a large pile of�Manager logs as a ZIP file, you can get an out of memory exception back from Java. In this case,�the HTML error text of the exception is saved as the ZIP file instead of the logs, and the ZIP file won't open.
If this occurs, the ZIP file will most likely be much smaller than expected. Also, if you open the ZIP file in an editor or use the file command in unix to determine the type of file, you will see that it is an HTML error text and not an archive file.
To avoid this problem, load a smaller subset of log data when creating a ZIP file.
Issue/Introduction
Out of memory exception when downloading Manager logs as a ZIP file
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