Resolution: We have customers who have used both BMC Patrol and our enterprise monitoring product TIB/Hawk in their environment. The integration of the two was done through our event service component and its data file that can be parsed by BMC Patrol to extract pertinent alerts and other data for monitoring. Customer could use the SNMP adapter or the console API. It should not be too hard to build their own on top of the Console API, depending on what BMC can do.