When installing EDI 5.2, an Installer Error occurs, and EDI 5.2 can not be installed.
Article ID: KB0087175
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect EDI Protocol Powered by Instream | - |
| Not Applicable | - |
Description
Description:
BC EDI 5.2 requires that previous versions of BC EDI 5.X (not BC itself) be uninstalled prior to installing BC EDI 5.2. To do this:
1. Back up your existing configuration from the Administrator>BusinessConnect>Manage Configuration>Import/Export tab.
2. Stop the Administrator and the your domain's Hawk Agent.
3. Run the "TIBCO Installation Manager", select your previous BC EDI 5.X installation, and select Uninstall.
4. Install EDI 5.2.
5. Start your domain's Hawk Agent and the Administrator, and re-import your BC configuration.
Symptoms:
Cause:
BC EDI 5.2 requires that previous versions of BC EDI 5.X (not BC itself) be uninstalled prior to installing BC EDI 5.2. To do this:
1. Back up your existing configuration from the Administrator>BusinessConnect>Manage Configuration>Import/Export tab.
2. Stop the Administrator and the your domain's Hawk Agent.
3. Run the "TIBCO Installation Manager", select your previous BC EDI 5.X installation, and select Uninstall.
4. Install EDI 5.2.
5. Start your domain's Hawk Agent and the Administrator, and re-import your BC configuration.
Symptoms:
Cause:
Issue/Introduction
When installing EDI 5.2, an Installer Error occurs, and EDI 5.2 can not be installed.
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