Description:
Both BusinessWorks™ iProcess Plug-in and iProcess™ Insight both install copies of TIBCO iProcess™ Server Objects (Java); BusinessWorks iProcess Plug-in installs version 10.6.0 whilst iProcess Insight installs 10.5.1. There is a problem in iProcess™ Server Objects (Java) that affects iProcess Insight.

There is a manual workaround, described below, that can be applied which remedies this problem.

During installation the BusinessWorks/Designer java.lang.path is updated with locations of the different versions of iProcess Server Objects (Java) mentioned above. The resolution is to copy the iProcess Server Objects (Java)  dlls/jars installed with the BusinessWorks iProcess Plug-in into the location where iProcess Insight installed its version of iProcess Server Objects (Java)  as follows:-

1.    Shutdown TIBCO Designer/BusinessWorks.
2.    Locate &ltTIBCO_HOME>/bw/plugins/bin and copy all 3 DLLs to &ltTIBCO_HOME>/bf/plugins/bin (replacing 1 file).
3.    Locate &ltTIBCO_HOME>/bw/plugins/lib/palettes/ssoJBase.jar and copy to &ltTIBCO_HOME>/bf/plugins/lib (replacing the exisiting version).
4.    Restart TIBCO Designer/BusinessWorks.

There will be a fix in a future release of the Tibco iProcess Technology Plug-ins - 10.7.0.03
(Development Project 1869. Hot Fix BusinessWorks iProcess Plug-In with v10.6.1 SSO for Insight.)
Symptoms:

Cause:

A problem exists in cases when the TIBCO BusinessWorks™ iProcess Plug-in is installed as part of TIBCO iProcess™ Technology Plug-ins 10.6.0 or 10.7.0 into the same environment that TIBCO iProcess™ Insight 2.1.0 is already installed.