BE 3.0 Decision Manager fails to communicate with RMS and also error Unhandled event loop exception is thrown in Decision Manager stack trace.

BE 3.0 Decision Manager fails to communicate with RMS and also error Unhandled event loop exception is thrown in Decision Manager stack trace.

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Article ID: KB0091734

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Updated On:

Products Versions
TIBCO BusinessEvents Enterprise Edition -
Not Applicable -

Description

Resolution:
1. Search for file (using windows explorer) "commons-codec-1.3.jar".    
2. Make sure only one jar is in the machine/classpath and that too in location "C:\tibco\tpcl\5.5\lib\httpclient_3.0".
3. If you found this jar at other locations, try to move it away from the classpath.
4. Also if "commons-codec-1.3.jar" is not found at location ""C:\tibco\tpcl\5.5\lib\httpclient_3.0\", copy this jar in this
   directory and remove this jar from any other location in &ltTIBCO_HOME> directory.
  
  After following these steps, restart RMS and Decision Manager and then DM will be able to communicate to RMS.

Issue/Introduction

BE 3.0 Decision Manager fails to communicate with RMS and also error Unhandled event loop exception is thrown in Decision Manager stack trace.