Sometimes, when click on the XML Interface-Alerts of Hawk http adapter, I will see empty page or character “?”, why?

Sometimes, when click on the XML Interface-Alerts of Hawk http adapter, I will see empty page or character “?”, why?

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Article ID: KB0086274

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Updated On:

Products Versions
TIBCO Hawk -
Not Applicable -

Description

Resolution:
Currently, the Hawk http adapter doesn’t support non-English character in the alert content. So if you alert message include some character like French or Chinese, you will see this issue. The only workaround is replacing the non-English character with English character.

Issue/Introduction

Sometimes, when click on the XML Interface-Alerts of Hawk http adapter, I will see empty page or character “?”, why?