Domain Hawk agent fails to load tibhawkhma microagents.

Domain Hawk agent fails to load tibhawkhma microagents.

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Article ID: KB0092384

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Updated On:

Products Versions
TIBCO Runtime Agent (TRA) -
Not Applicable -

Description

Description:
Hawk agent fails to connect with certain tibhawkhma microagents. 


Symptoms:
"Removing MicroAgent: COM.TIBCO.hawk.hma.<PROCESS_NAME>:0"  entries in Hawk.log.
Cause:

The error indicates a communication issue between the Hawk agent and tibhawkhma. When the Hawk agent fails to contact tibhawkhma, it removes its microagent list.

Issue/Introduction

Domain Hawk agent fails to load tibhawkhma microagents.

Resolution

1). Restart Hawk.

2). Check if tibhawkhma is running. If not, restart HMA manually.

3). Check if restarting is successful. If not, check the TIBCO_HOME\tibco\hawk\bin directory to see if any binaries and files are missing. If so, reinstall Hawk and restart the hawkagent service.