"FATAL: Exiting on non-retryable disk error: 5" in EMS server log

"FATAL: Exiting on non-retryable disk error: 5" in EMS server log

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Article ID: KB0085408

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Updated On:

Products Versions
TIBCO Enterprise Message Service -
Not Applicable -

Description

Resolution:
Description:
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The error ‘FATAL: Exiting on non-retryable disk error’ is logged by the EMS server when the shared storage device that stores the EMS data store files goes down or does not respond.


Environment:
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ALL


Cause:
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The error code 5 is not an EMS error, but is instead returned by the underlying OS.
Error Code 5:  ERROR_ACCESS_DENIED  


Resolution:
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Check the host running the EMS server which generated this error. Confirm that the system has sufficient privilege to access the machine where the shared datastore (DATASTORE files) are kept and that the shared storage has sufficient system resources.

Keywords/Tags:
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disk error

Issue/Introduction

"FATAL: Exiting on non-retryable disk error: 5" in EMS server log