Resolution:
Description:
============
Unable to connect to the TIBCO iProcess Workspace Browser (iPWB) on Microsoft Windows 2003 64-bit Operating System using Internet Information Services (IIS) v6.0 to host a .NET Action Processor.

Environment:
============
o Microsoft Windows 2003
o 11.2 iPWB
o IIS .NET version 6.0


Symptoms:
=========
When trying to run the iPWB the following error is received:

"Unable to connect to the Action Processor.
Verify the Action Processor is running and the configuration URL is correct"

When pasting the Action Processor URL into a browser window, a “page cannot be displayed” error is thrown.

Cause:
======
IIS is running in 64-Bit mode
ASP.NET may not be enabled in the IIS Web Services Extensions

Resolution:
===========
Set IIS to run in 32-bit mode and enable ASP.net as a Web Services Extensions in IIS.



References:
===========
The following URL's explain how to run IIS in 32-bit mode on Microsoft Windows 2003 Server 64-bit operating system.

Running 32-bit Applications on 64-bit Windows (IIS 6.0):
http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/13f991a5-45eb-496c-8618-2179c3753bb0.mspx?mfr=true

Configuring IIS to Run 32-bit Applications on 64-bit Windows (IIS 6.0):
http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/405f5bb5-87a3-43d2-8138-54b75db73aa1.mspx?mfr=true

How to switch between the 32-bit versions of ASP.NET 1.1 and the 64-bit version of ASP.NET 2.0 on a 64-bit version of Windows:
http://support.microsoft.com/kb/894435

Unable to connect to the TIBCO iProcess Workspace Browser (iPWB) on Microsoft Windows 2003 64 bit Operating System using Internet Information Services (IIS) to host a .NET Action Processor.