Resolution:
Description:
============
There are two modes for TIBCO ActiveMatrix (R) Adapter for SAP, Unicode and Non-Unicode.

You need to configure TIBCO ActiveMatrix (R) Adapter for SAP to work with Unicode libraries if you're using a Unicode version of SAP system. Otherwise, you might encounter various problems in Design time and Runtime.
   o Designer may not able to connect to SAP system
   o Designer may not able to fetch schema for IDoc or RFC/BAPI.
   o May recieve incorrect characters for the data in Runtime

When encounter any of the above issues or similar problems, the first thing need to be verified is that whether the adapter was configured to Unicode or Non-Unicode accoding to the SAP system.

Please note, Unicode adapter can support Non-Unicode SAP systems.

Environment:
===========
   o All versions of TIBCO ActiveMatrix (R) Adapter for SAP
   o Unicode SAP systems

Resolution:
==========
There is a "palettesu" folder under the "&ltADR3_HOME>/lib" folder alone with "palettes" folder. To configue the adapter for Unicode mode, you need to modify the "designer.tra" file changing all the paths referencing to "&ltADR3_HOME>/lib/palettes" to "palettesu".

Please follow below the steps to do that:
   o Open "&ltTIBCO_HOME>/designer/&ltVERSION>/bin/designer.tra" in any text editor
   o Find the properties named as "tibco.env.CUSTOM_CP_EXT" and "tibco.env.CUSTOM_PALETTE_PATH"
   o Change all the below paths:
       &ltADR3_HOME>/lib/palettes
       &ltADR3_HOME>/hotfix/lib/palettes
     to
       &ltADR3_HOME>/lib/palettesu
       &ltADR3_HOME>/hotfix/lib/palettesu
   o Restart TIBCO Designer

   * &ltADR3_HOME> is the home directory of TIBCO ActiveMatrix (R) Adapter for SAP. For example, it's "C:\tibco\adapter\adr3\6.0" on Windows by default for TIBCO ActiveMatrix (R) Adapter for SAP 6.0.