Resolution:
Description:
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After adding roles as indicated in the Customization Guide those roles are seen in the CIM User Interface (Administration --> Roles menu) but the same roles do not appear in the Available Roles section in the "Create User" screen.

Environment:
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TIBCO Product name and version: TIBCO Collaborative Information Manager 8.0.x
Operating System(s): All Operating Systems

Symptoms:
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See the description.

Cause:
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This generally happens when the ORGANIZATIONTYPE is set incorrectly for the newly created roles in the ROLE table.

Resolution:
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In order to resolve this issue, set the ORGANIZATIONTYPE correctly for all the newly added roles in the ROLE table.  To find out the correct ORGANIZATIONTYPE use the following SQL:

SELECT TYPE from ORGANIZATION where NAME = '&ltnameOfEnterprise>';

Here &ltnameOfEnterprise> is the Enterprise Name where you are adding the new roles.

Attachments:
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None

References:
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None

Keywords
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role, create user, ORGANIZATIONTYPE

Newly added roles are not appearing in the role list of the Create User screen in the TIBCO Collaborative Information Manager (CIM) User Interface.