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Article ID: KB0086288
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Updated On:
Description
Resolution:
Environment:
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TIBCO Product name and version: TIBCO Collaborative Information Manager 8.x
Operating System(s): All Operating Systems
Symptoms:
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The following error is reported while accessing the Synchronization Profiles page in the TIBCO Collaborative Information Manager User Interface:
Unexpected error. Class: 'com.tibco.mdm.ui.repository.syncprofile.CatalogEditionListServlet' and method name: 'list'. Additional information: <MqException: BEGIN>
Code: CAT-1030
Cause:
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The error indicates that there might be a corrupt synchronization profile in this enterprise. In order to resolve this issue you will need to:
1). Identify that Synchronization Profile.
2). Remove it from your system.
Resolution:
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To identify that Synchronization Profile, you will need to look into the elink.log file covering the error. In the elink log, search for the following string:
com.tibco.mdm.ui.repository.syncprofile.CatalogEditionListServlet - CAT-1030
Just above the line containing this string you should see the following (or similar) log entries:
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2010-09-06 11:51:09,324 [http-0.0.0.0-8080-2] DEBUG com.tibco.mdm.session.repository.syncprofile.CatalogEditionSsnBean - Found this catalogedition value in cache, id and Version = 37739, 1
2010-09-06 11:51:09,324 [http-0.0.0.0-8080-2] DEBUG com.tibco.mdm.infrastructure.db.MqDebuggableStatement - Executing Query [ SELECT id, sourceOrganizationID, name, description, ctSourceOrganizationID, catalogTypeID, active, modmemberid, moddate, modversion, systemgenerated, productCount, logFile, type, tablename FROM catalog c1 WHERE id = -1 AND modversion = ( select max(modversion) from catalog c2 where c1.id = c2.id )]
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In the above section it can be seen that the SQL does not return anything which is the cause of the problem. (The problem is likely because of Sync Profile ID: 37739)
Repeat the search and collect all of the problematic sync profile IDs.
Once the IDs of the problematic sync profile are found, remove them from UI as follows:
UPDATE CATALOGEDITION SET ACTIVE='N' WHERE ID=37739 (run this query for all the sync profiles)
Attachments:
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None
References:
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None
Issue/Introduction
Error while accessing the Synchronization Profiles page.“Unexpected error. Class:”